VISUAL INSPECTION

There are two types of batteries that are potentially affected. Please follow the instructions below for each battery to determine if you have one of the suspect batteries.

• Please turn off and unplug your portable computer before removing the battery for visual inspection.
• Remove the battery from the portable computer.
• Following the instructions below, identify the suspect batteries by looking at the battery label.

1st Battery Type

Bar code label with alphanumeric characters aligned in a single line:
 

(1) Check the first 11 alphanumeric characters on the barcode on the edge of the battery (circled in red in the above picture). If the characters match the set of alphanumeric characters below, go to step 2. If the characters do not match, you do not have a suspect battery.
 

061D
 

 
(3) If this set of alphanumeric characters match the above, your battery pack is a suspect battery and qualifies for the replacement program.

(4) If the characters detailed in steps 2 and 3 above match your battery, please write down the first 11 digit alphanumeric characters as “Battery No”, and the 4 digits following the second hyphen along with the 5 digits following the third hyphen (including the hyphen), as “Battery Serial No”.
 

2nd Battery Type

Bar code label with alphabet and numeric characters aligned in two lines:
 

 
(1) Check the 12 alphanumeric characters on the upper row of the barcode on the edge of the battery (circled in red in the above picture). If the characters match any of the 4 sets of alphanumeric characters in the table below, go to step 2. If the characters do not match, you do not have a suspect battery.

 
(2) Find the alphanumeric characters on the upper line in the left column of the following table, and check to see if the 11 alphanumeric characters on the lower line (circled in red in the picture below) match the respective left column.